Analytics software firm FICO announced that Crédit Agricole Consumer Finance (CA CF), a leading player in consumer credit in Europe, has seen excellent results using FICO technology to manage customer credit decisions. CA CF deployed FICO® TRIAD® Customer Manager in May 2003 to automate collections and recovery decisions for its entire revolving credit portfolio, handling about 200,000 unpaid debts per month. FICO TRIAD Customer Manager had been used successfully at Sofinco, a commercial brand of CA CF in France, for many years, leading to a 30 percent increase in collections productivity.
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